Introduction
This Privacy Policy describes how SKIN MUSE PVT LTD and its affiliates (collectively
"SKIN MUSE PVT LTD, we, our, us") collect, use, share, protect or otherwise
process your information/ personal data through our website https://skinmuse.store/ (hereinafter
referred to as Platform). Please note that you may be able to browse certain sections of the
Platform without registering with us.We do not offer any product/service under this Platform
outside India and your personal data will primarily be stored and processed in India. By visiting
this Platform, providing your information or availing any product/service offered on the Platform,
you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms
of Use and the applicable service/product terms and conditions, and agree to be governed by
the laws of India including but not limited to the laws applicable to data protection and privacy. If
you do not agree please do not use or access our Platform.
Collection-We collect your personal data when you use our Platform, services or otherwise
interact with us during the course of our relationship.and related information provided from time
to time. Some of the information that we may collect includes but is not limited to personal data /
information provided to us during sign-up/registering or using our Platform such as name, date
of birth, address, telephone/mobile number, email IDand/or any such information shared as
proof of identity or address. Some of the sensitive personal data may be collected with your
consent, such as your bank account or credit or debit card or other payment instrument
information or biometric information such as your facial features or physiological information (in
order to enable use of certain features when opted for, available on the Platform) etc all of the
above being in accordance with applicable law(s) You always have the option to not provide
information, by choosing not to use a particular service or feature on the Platform. We may track
your behaviour, preferences, and other information that you choose to provide on our Platform.
This information is compiled and analysed on an aggregated basis. We will also collect your
information related to your transactions on Platform and such third-party business partner
platforms. When such a third-party business partner collects your personal data directly from
you, you will be governed by their privacy policies. We shall not be responsible for the third-
party business partner?s privacy practices or the content of their privacy policies, and we
request you to read their privacy policies prior to disclosing any information. If you receive an
email, a call from a person/association claiming to be SKIN MUSE PVT LTD seeking any
personal data like debit/credit card PIN, net-banking or mobile banking password, we request
you to never provide such information. If you have already revealed such information, report it
immediately to an appropriate law enforcement agency.
Usage- We use personal data to provide the services you request. To the extent we use your
personal data to market to you, we will provide you the ability to opt-out of such uses. We use
your personal data to assist sellers and business partners in handling and fulfilling orders;
enhancing customer experience; to resolve disputes; troubleshoot problems; inform you about
online and offline offers, products, services, and updates; customise your experience; detect
and protect us against error, fraud and other criminal activity; enforce our terms and conditions;

conduct marketing research, analysis and surveys; and as otherwise described to you at the
time of collection of information. You understand that your access to these products/services
may be affected in the event permission is not provided to us.
Sharing- We may share your personal data internally within our group entities, our other
corporate entities, and affiliates to provide you access to the services and products offered by
them. These entities and affiliates may market to you as a result of such sharing unless you
explicitly opt-out. We may disclose personal data to third parties such as sellers, business
partners, third party service providers including logistics partners, prepaid payment instrument
issuers, third-party reward programs and other payment opted by you. These disclosure may be
required for us to provide you access to our services and products offered to you, to comply with
our legal obligations, to enforce our user agreement, to facilitate our marketing and advertising
activities, to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our
services. We may disclose personal and sensitive personal data to government agencies or
other authorised law enforcement agencies if required to do so by law or in the good faith belief
that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other
legal process. We may disclose personal data to law enforcement offices, third party rights
owners, or others in the good faith belief that such disclosure is reasonably necessary to:
enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or
other content violates the rights of a third party; or protect the rights, property or personal safety
of our users or the general public.
Security Precautions- To protect your personal data from unauthorised access or disclosure,
loss or misuse we adopt reasonable security practices and procedures. Once your information
is in our possession or whenever you access your account information, we adhere to our
security guidelines to protect it against unauthorised access and offer the use of a secure
server. However, the transmission of information is not completely secure for reasons beyond
our control. By using the Platform, the users accept the security implications of data
transmission over the internet and the World Wide Web which cannot always be guaranteed as
completely secure, and therefore, there would always remain certain inherent risks regarding
use of the Platform. Users are responsible for ensuring the protection of login and password
records for their account.
Data Deletion and Retention- You have an option to delete your account by visiting your profile
and settings on our Platform , this action would result in you losing all information related to your
account. You may also write to us at the contact information provided below to assist you with
these requests. We may in event of any pending grievance, claims, pending shipments or any
other services we may refuse or delay deletion of the account. Once the account is deleted, you
will lose access to the account. We retain your personal data information for a period no longer
than is required for the purpose for which it was collected or as required under any applicable
law. However, we may retain data related to you if we believe it may be necessary to prevent
fraud or future abuse or for other legitimate purposes. We may continue to retain your data in
anonymised form for analytical and research purposes.

Your Rights- You may access, rectify, and update your personal data directly through the
functionalities provided on the Platform.
Consent- By visiting our Platform or by providing your information, you consent to the collection,
use, storage, disclosure and otherwise processing of your information on the Platform in
accordance with this Privacy Policy. If you disclose to us any personal data relating to other
people, you represent that you have the authority to do so and permit us to use the information
in accordance with this Privacy Policy. You, while providing your personal data over the
Platform or any partner platforms or establishments, consent to us (including our other
corporate entities, affiliates, lending partners, technology partners, marketing channels,
business partners and other third parties) to contact you through SMS, instant messaging apps,
call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to
withdraw your consent that you have already provided by writing to the Grievance Officer at the
contact information provided below. Please mention ?Withdrawal of consent for processing
personal data? in your subject line of your communication. We may verify such requests before
acting on our request. However, please note that your withdrawal of consent will not be
retrospective and will be in accordance with the Terms of Use, this Privacy Policy, and
applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we
reserve the right to restrict or deny the provision of our services for which we consider such
information to be necessary.
Changes to this Privacy Policy- Please check our Privacy Policy periodically for changes. We
may update this Privacy Policy to reflect changes to our information practices. We may alert /
notify you about the significant changes to the Privacy Policy, in the manner as may be required
under applicable laws.