FAQ

Frequently Asked Questions

Skin Muse is a premium skincare brand specializing in high-quality facial jelly masks. We are dedicated to providing innovative and effective skincare solutions that enhance your natural beauty.

The 24k Gold Jelly Mask is our flagship product, developed after extensive research and testing. It’s a luxurious facial treatment that combines the benefits of gold with our advanced jelly mask technology for optimal skin rejuvenation.

Our 24k Gold Jelly Mask delivers intense hydration while infusing your skin with powerful antioxidants. The unique jelly texture helps to lock in moisture and beneficial ingredients, promoting a plump and youthful complexion.

The 24k Gold Jelly Mask offers multiple benefits:
– Intense hydration
– Antioxidant protection
– Improved skin elasticity
– Reduced appearance of fine lines and wrinkles
– Enhanced skin radiance and glow.

For best results, we recommend using the mask 1-2 times per week. However, you can adjust the frequency based on your skin’s needs.

Yes, our 24k Gold Jelly Mask is formulated to be suitable for all skin types. However, if you have sensitive skin or specific concerns, we recommend doing a patch test first.

1. Cleanse your face thoroughly
2. Apply an even layer of the mask to your face and neck
3. Leave on for 15-20 minutes
4. Gently peel off the mask
5. Massage any remaining product into your skin.

Yes, the 24k Gold Jelly Mask can be incorporated into your existing skincare routine. For best results, use it after cleansing and before applying your regular moisturizer.

While you may notice immediate hydration and glow, consistent use over 3-4 weeks will yield the best results for improved skin texture and appearance.

Yes, Skin Muse is committed to ethical practices. Our 24k Gold Jelly Mask is cruelty-free and not tested on animals.

Yes, we stand behind the quality of our product. If you’re not satisfied with your 24k Gold Jelly Mask, please contact our customer service team within 30 days of purchase for our return policy details.

PRODUCT

The 24k Gold Jelly Mask is Skin Muse’s flagship product, a luxurious facial treatment that combines the benefits of gold with our innovative jelly mask technology. It’s designed to hydrate, nourish, and rejuvenate your skin for a radiant, youthful glow.

For best results, we recommend using the 24k Gold Jelly Mask 2-3 times per week. However, you can adjust the frequency based on your skin’s needs and response to the treatment.

Yes, our 24k Gold Jelly Mask is formulated to be gentle and effective for all skin types, including sensitive skin. However, if you have any specific skin concerns or allergies, we recommend doing a patch test before full application.

Leave the 24k Gold Jelly Mask on for 15-20 minutes to allow the ingredients to fully penetrate and nourish your skin. After this time, you can easily peel off the mask in one piece.

The 24k Gold Jelly Mask is designed to be gentle and safe. However, as with any skincare product, some individuals may experience mild redness or tingling. If you experience any discomfort, remove the mask immediately and rinse your face with cool water.

ORDER & SHIPPING

You can easily place an order through our website. Simply add the 24k Gold Jelly Mask to your cart and proceed to checkout.

We accept all major credit cards, PayPal, and Apple Pay for your convenience and security.

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout.

Yes, we ship to many countries worldwide. International shipping times and costs vary depending on the destination. Please check our shipping page for more details.

We offer a 30-day satisfaction guarantee. If you’re not completely satisfied with your 24k Gold Jelly Mask, you can return it for a full refund within 30 days of purchase, no questions asked.

There’s no minimum order quantity. You’re welcome to purchase a single 24k Gold Jelly Mask or stock up with multiple masks.

At this time, we don’t offer samples of our 24k Gold Jelly Mask. However, we’re confident you’ll love the results and offer our 30-day satisfaction guarantee for your peace of mind.

Store your mask in a cool, dry place away from direct sunlight. For an extra refreshing experience, you can refrigerate the mask before use.